NH Medicaid
NH Medicaid (Medical Assistance) is a federal and state-funded health care program that serves a wide range of individuals and families who meet eligibility requirements. The program provides access to needed health services, including transportation, as well as services for developmentally disabled individuals, persons with acquired brain disorders, and services at community mental health centers.
The Department of Health and Human Services (DHHS) determines Medicaid financial eligibility and all non-financial eligibility, including disability determinations. These are the most common eligibility pathways for families of children and youth with special health care needs:
- pregnant women
- parents/caretakers/relatives
- infants and children under the age of 19
- former foster care children
- individuals requiring long-term care services
- individuals with blindness and/or disabilities
- individuals age 19 and under 65 (Granite
Advantage Health Care Program) - refugees and non-citizens
Please refer to the NH Department of Health and Human Services for additional information on NH Medicaid, and refer to the Bureau of Family Assistance Program Fact Sheet in the Medicaid resources section below for specific income requirements for the various programs.
NH Medicaid Resources
ServiceLink
ServiceLink is a program of the NH Department of Health and Human Services. Through contracts with local agencies around the…
Bureau of Family Assistance
The Bureau of Family Assistance administers programs and services for eligible NH residents by providing financial, medical, food & nutritional…
District Offices (DO’s)
Eleven DHHS “field” offices, called District Offices (DO), provide a single point for individuals and families to access DHHS services…
New Hampshire Medicaid
New Hampshire Medicaid is a federal and state-funded insurance program that serves individuals and families who meet financial and other…
Health Insurance Premium Program (HIPP)
The Health Insurance Premium Payment (HIPP) Program helps individuals and families afford employer insurance when at least one person in the…
Non-Emergency Medical Transportation Program through Medicaid
The NH Medicaid Non-Emergency Transportation Program can help if you need a ride to or help to pay for gasoline…
Learn about Medicaid and Children’s Expanded Medicaid (CHIP)
This tutorial gives a broad overview of Medicaid and CHIP, the many different populations these programs serve, the changes they…
A guide to the Medicaid appeals process
This background brief by the Kaiser Family Foundation provides a comprehensive look at the appeals process for the Medicaid program….
Medicaid and Early and Periodic Screening, Diagnostic, and Treatment (EPSDT)
The Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) benefit provides comprehensive and preventive health care services for children under…
2024 Family Assistance Fact Sheet
This fact sheet gives basic information about eligibility, income, and resource requirements for each of the following programs: Financial Assistance…
NH Managed Care Resources
Parents Partnering with Managed Care Plans
Families and health care professionals are essential partners in providing care for Children and Youth with Special Health Care Needs…
Non-Emergency Medical Transportation Program through Medicaid
The NH Medicaid Non-Emergency Transportation Program can help if you need a ride to or help to pay for gasoline…
Know your rights about Managed Care
This fact sheet provides information on a few of your rights under the MCM program, including the ability to choose…
Choosing a Managed Care Plan
NH Family Voices has created this worksheet to help you make informed decisions regarding your health plan selection. The NH…
NH Medicaid programs
Children’s Medicaid (CM) provides health and dental coverage for children under age 19 whose family income is less than or equal to 196% of the federal poverty guidelines.
Children’s Expanded Medicaid (CHIP) provides the same health benefits as Children’s Medicaid for children under age 19; the financial eligibility is 196% up to but not more than 318% of the federal poverty guidelines.
Home Care for Children with Severe Disabilities (HCCSD), often called “Katie Beckett,” is for children under age 19 whose medical disabilities are so severe that they qualify for institutional care but are being cared for at home. Only the child’s income and resources are counted towards eligibility for this program.
Aid to the Needy Blind (ANB) is available for individuals of any age who are legally blind. Eligibility is based on income, resources, and living arrangements.
Granite Advantage Health Care Program is for individuals who are at least age 19 but younger than age 65, who are not eligible to be enrolled in any mandatory Medicaid coverage (such as Aid to the Permanently and Totally Disabled (APTD) or ANB) and whose household income is at or below 133 percent of federal poverty guidelines.
Aid To The Permanently Disabled (APTD) is for individuals who have a medical condition that prevents gainful employment and is expected to last for at least 48 months or result in death. Income and resource limits also apply.
Medicaid for Employed Adults with Disabilities (MEAD) provides Medicaid coverage to working adults with disabilities who would not otherwise be financially eligible for Medicaid. MEAD was designed to allow individuals with disabilities to increase their working income and have higher resource limits.
In and Out Medical Assistance helps individuals whose income is insufficient to pay their medical bills but is too high to qualify for Medicaid. Individuals are given a spenddown, similar to an insurance deductible. When qualifying medical expenses add up to the spend-down amount, Medicaid can then help pay for bills incurred for the duration of the spend-down period. Learn more about this program in the Medicaid resources section on this
page.
2024 Family Assistance Fact Sheet
This fact sheet gives basic information about eligibility, income, and resource requirements for each of the following programs: Financial Assistance…
Health insurance navigators
There are health insurance navigators to help individuals and families navigate health insurance. While geared toward the Marketplace, they can also be a good resource for families who are transitioning between Medicaid and the Marketplace. One of the resources NH Family Voice consults with regularly is Health Market Connect. You can learn more about them at http://www.hmcnh.com.
Applying for NH Medicaid
NH DHHS offers NH EASY, New Hampshire’s Electronic Application System. You can search for
services, apply or reapply for assistance, check eligibility, report changes, and track your application status through NH EASY.
Applications can also be completed at field offices called District Offices. Here is a list of locations
throughout the state.
When you receive NH Medicaid
The majority of individuals who are approved for NH Medicaid are required to enroll with a managed care organization or Medicaid Health Plan. There are currently three Health Plans. While each plan covers the same services as NH Medicaid, it has its own network of providers and plan rules.
- AmeriHealth Caritas NH – Member Services: 1-833-704-1177
- New Hampshire Healthy Families – Member Services: 1-866-769-3085
- Well Sense Health Plan – Member Services: 1-877-957-1300
Most individuals who are enrolled in NH Medicaid are enrolled in a Medicaid Health Plan (managed care organization). Individuals who are not mandatory enrollees are covered by Medicaid Fee for Service (FFS), and have to use NH Medicaid enrolled providers. Find an NH Medicaid provider.
What you should know about your health plan
Understanding your health insurance plan and how to use it:
- Know what you may have to pay. Review your Summary of Benefits to see which expenses are covered under your plan and costs you may need to pay (copays, coinsurance, deductibles). Contact your insurance provider if you have questions.
- Find out which providers are in your plan’s network. Be sure to check if all of your current doctors are in network. If they are not, identify your plan’s policy and cost regarding the use of out-of-network providers.
- Learn about prescription drug coverage. What medications are on the formulary? How much is allowed at renewal? What pharmacies are in-network? Is mail order an option?
- Identify any referral and prior authorization requirements. Some plans may not cover the cost of the services without a referral or prior authorization.
- Know the enrollment period and plan renewal date. (If you met your deductible in June, scheduling other procedures before the plan renews when possible makes sense.)
- Many health insurance plans provide an “Explanation of Benefits” (EOB) after you visit the doctor or have an appointment. The EOB has specific information about your plan, appointment, and what you and the plan will pay. If you find an error, call your insurance company and wait for the provider’s bill. If you find a difference between the amount owed on an EOB and a bill, follow up with both the insurance company and the billing department.
- Rest assured, you have the right to appeal a denial of service or refusal to authorize service. There may be multiple levels of appeal available. Be aware of the timelines that apply.
- Inquire whether case or care management is an available service from your plan.